Terms of service

PET4US India – Terms of Service (Terms & Conditions)

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Welcome to PET4US India. By accessing or using our website www.pet4us.com, you agree to comply with and be bound by the following Terms of Service. If you do not agree, please do not use our services.

1. General Conditions

  • PET4US India is an online platform selling pet food, accessories, and related products.

  • We reserve the right to update, change, or replace any part of these Terms at any time.

  • Continued use of the website after changes means you accept the updated terms.

2. Eligibility to Use

You must be:

  • At least 18 years old, or

  • Using the website under supervision of a parent/guardian

By using this site, you confirm that all information provided is accurate.

3. Product Information & Pricing

  • We try to display product details, prices, and images accurately.

  • Minor variations in color, packaging, or appearance may occur.

  • Prices are subject to change without prior notice.

  • PET4US India reserves the right to limit quantities or discontinue products.

4. Orders & Payments

  • Orders are confirmed only after successful payment.

  • We reserve the right to cancel orders due to:

    • Pricing errors

    • Stock unavailability

    • Fraud or suspicious activity

  • Payment methods include UPI, cards, net banking, wallets, and COD (if available).

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to courier delays, weather, or location.

  • PET4US India is not responsible for delays caused by third-party logistics partners.

6. Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy page.

  • Pet food and consumables are generally non-returnable due to hygiene and safety reasons.

7. Cancellation Policy

  • Orders can be cancelled before dispatch.

  • Once shipped, cancellation is not possible.

8. User Responsibilities

You agree not to:

  • Use the website for illegal purposes

  • Upload false, harmful, or misleading information

  • Attempt to hack, disrupt, or misuse the website

  • Violate intellectual property rights

9. Intellectual Property

  • All website content including logos, text, images, and design belong to PET4US India.

  • You may not copy, reproduce, or distribute content without permission.

10. Pet Health Disclaimer

  • PET4US India does not provide veterinary or medical advice.

  • Always consult a qualified veterinarian before feeding new products or supplements to your pet.

  • Product information is for educational purposes only.

11. Limitation of Liability

PET4US India shall not be liable for:

  • Indirect or consequential damages

  • Allergic reactions or pet health issues from products

  • Website downtime or technical errors

Use products at your own discretion and responsibility.

12. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their content, policies, or practices.

13. Privacy Policy

Your personal data is governed by our Privacy Policy in compliance with India’s DPDP Act, 2023.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
Any disputes will be subject to the jurisdiction of Calicut, Kerala courts.

15. Contact Information

For questions or concerns, contact:

📧 Email: support@pet4us.com
📞 Phone/WhatsApp: +91-9995906135